We had an exceptional stay at Crystal House Suite Hotel & Spa. The breakfast was excellent, offering a wide variety of local and international cuisine. The room was very clean and cozy with fully equipped bathrooms. The gym and pool area were great for relaxation and exercise.

My recent stay at Crystal House Suite Hotel & Spa was exceptional. The rooms are spacious and beautifully furnished, making me feel like I was in my own luxurious apartment. The staff, especially the cleaners, front desk, restaurant, and concierge, were outstanding and catered to all my needs. The spa is truly amazing, offering a 7-star experience and even being child-friendly. The restaurant deserves several Michelin stars for its incredible food and service. The location of the hotel is also perfect, with stunning views of the lake.

Our stay at Crystal House Suite Hotel & Spa was exceptional. From the moment we arrived, we were blown away by the amazing facilities and friendly staff. The rooms were spacious and luxurious, and the entire hotel was immaculately clean. We were particularly impressed with the level of service and attention to detail. The location was perfect, and we loved the delicious breakfast. we had a fantastic experience and would highly recommend this hotel to anyone visiting the area.

The free cookies at check-in and the hot cocoa in the lobby were delicious! The hotel’s location near the shopping mall and downtown made it convenient to explore the city. The room was spacious and clean with a great view of the city skyline.

The staff was unprofessional and poorly trained. They couldn't give me a straight answer on their holiday hours or the cost of their services.

The rooms are spacious and well-furnished, with kitchens. The staff, including cleaners, front desk, restaurant, and concierge, are excellent and helpful. The spa is impressive and child-friendly. The restaurant serves amazing food and offers exceptional service. The hotel is worth the extra money, with beautiful views of the lake. The hotel exceeds expectations in terms of product and food quality. The hotel is clean, cozy, and has friendly staff. The location is convenient yet scenic.

Cannot find any fault.

The hotel's location near the city center makes it convenient for exploring all of Kaliningrad. Situated on the river, it offers scenic views and is just a short distance from popular attractions. Guests can easily call a taxi to explore the area. The rooms are modern and comfortable, with fantastic views from the large balconies. The breakfast spread is wonderful, with a variety of options to choose from.

Some staff members can be a bit arrogant and may not speak English fluently.

I recently stayed at Crystal House Suite Hotel & Spa for a weekend getaway. The hotel exceeded my expectations with its fresh and stylish decor. The investments made in the hotel were evident, and everything was well-maintained and clean. The food served at the hotel was absolutely amazing, with the chef's expertise shining through. The breakfast spread was fantastic, offering fun plates and cutlery for a unique dining experience. The hotel's location was also great, and the staff provided excellent service. a wonderful experience that I would recommend to anyone.

I recommend this hotel.

We were blown away by Crystal House! The moment we stepped foot in the hotel, we knew our expectations would be exceeded. The cleanliness, cozy atmosphere, and friendly staff made our stay unforgettable. The facilities were top-notch and the breakfast was truly a wow experience. The hotel goes above and beyond by offering fun plates and cutlery for children. We wish we could have stayed longer!

Can't recommend this hotel highly enough!

The location of this hotel was easily accessible to all of Kaliningrad, with taxis available to take you to the center of town or even along the river. The rooms were well-maintained and clean, and the breakfast offered a variety of fun plates and cutlery for kids to enjoy. Guests could also enjoy the hotel's pool or kids room.

The hotel's staff seemed poorly trained and not skilled in managing a 5-star hotel.

Enormous rooms with 2 bedrooms and 3 bathrooms. Friendly and welcoming staff. New and fancy facilities. Early check-in without any problems. Excellent breakfast with local and international cuisine. Clean room with well-equipped bathroom. Great gym and pool area.

Crystal House exceeded our expectations with its luxurious amenities and friendly staff. The hotel had a great spa area and fantastic views. The rooms were modern and comfortable, with large balconies. The breakfast offered a wonderful variety of options. The hotel's location was perfect, close to everything yet in a quiet and scenic area.

Felt well taken care of, no complaints.

The spa area and the breakfast were great. The rooms had amazing views and were really modern and comfy. The hotel's location was perfect, close to everything yet in a scenic area.

The limited hours of access to the spa facilities for children including weekends, made it difficult for us to plan our time. the high price of the hotel restaurant compared to other dining options was a downside.

This hotel exceeded all our expectations with its luxurious amenities and spacious rooms that made us feel like we were in a high-end apartment. The service was impeccable, from the friendly and welcoming staff to the excellent concierge who organized all our needs. We loved the outdoor dining area and the private facilities that made us feel exclusive, and the hotel's location advantages were convenient for exploring the city.

The only minor issue we had was the separate payment for spas and room service, which meant we had to carry more cash with us than we would have liked. However, this did not take away from our overall enjoyable experience at this hotel.

This hotel offers exceptional luxury with exclusive amenities. The rooms are very spacious and well-furnished, with private facilities that fulfill your every need. The outdoor dining area is a great addition, and the staff provides top-tier service. Moreover, this spot's location makes it an ideal place to stay and enjoy the city.

The only minor issue that I encountered was the need to pay separately for room service and spa treatments. Nevertheless, the hotel is well equipped with an excellent gym and pool area, stunning decor, and an ideal location.

We had an amazing stay at this hotel! The rooms were enormous, with two bedrooms and three bathrooms, perfect for our traveling family of four. The cleanliness was top-notch, with everything maintained well and looking brand new. The hotel facilities were excellent, with a spa and friendly staff that made us feel welcome from the moment we arrived. The location was also convenient, just a short distance from the city center, making it easy for us to explore this beautiful city.

Although our stay was almost perfect, we had no negative experiences to mention.